E-learning for banks & finance
With the use of e-learning services, employees in the banking sector can access information needed anytime and anywhere, for both existing and new products. Through an asynchronous learning platform and e-learning courses, access to training material becomes effortless, as the only requirement is internet connection via desktop or laptop, tablet, or smartphone.
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Why banks need e-learning and SQLearn
E-learning is the future of training in the banking sector. The trust towards SQLearn from the largest banks in Greece for the organization of their training activities through the company’s systems, as well as the planning of their investment in e-learning, is the ultimate proof of the above mentioned statement. E-learning is an investment that helps optimizing the use of training budget and maximizes return on investment (ROI).
SQLearn’s services in the banking sector in numbers
Of the Greek banking sector
Employees in the banking sector
Minutes spent in attending e-learning courses
Companies that trust SQLearn
Asynchronous e-learning platform
SQLearn’s asynchronous e-learning platform (Learning Management System, LMS) is based on Moodle and provides all the utilities needed for the management of the training process.
- SCORM compliant
- Unlimited number of users and course areas
- Interface customized to customer logo and colors
- Provided with license Software as a Service (SaaS)
Overview of the educational process
Ability to schedule and manage training activities carried out in a classroom or via teleconferencing and creation of consolidated reports. At the same time, management of course completion certificates per sector and per year is supported.
System and data security
HTTPS connection
for secure communication
Access control
based on the IP address
Password security policy
to create strong passwords
Multiple users’ roles
with different access rights
Design and development of e-courses
SQLearn provides various types of e-learning courses based on customer’s needs, the available primary material and the target audience.
- Characteristics of e-learning courses
- Types of e-learning courses specifically designed for the banking sector
E-learning courses designed and developed by SQLearn have the following features:
- Customized e-learning courses: Development of e-learning courses based on each company’s needs, the purpose of training and the target audience of each course. Creation of simple courses, webinars, courses with the use of scenarios and software simulation courses.
- Courses related to certification of insurance intermediaries by the Bank of Greece.
Courses related to the re-certification of insurance intermediaries by the Bank of Greece
SQLearn in cooperation with the National and Kapodistrian University of Athens provides e-learning courses for the re-certification of insurance intermediaries who have been certified by the Bank of Greece. Upon successful completion of each e-learning course, the insurance intermediary may obtain a certificate of attendance used as proof of re-certification.
Additionally, the benefits for learners are multiple, since they have the ability, through self-assessment tests, to test their knowledge in any subject such as insurance products and services that they are required to assimilate.
SQLearn, in collaboration with the National and Kapodistrian University of Athens, offers e-learning courses for the following areas:
- Level B: Institutional issues of the insurance market, upcoming changes in the institutional framework of the private insurance sector and the insurance intermediation activities at national and European level, information to insurance beneficiaries – consumers, customer service in the event of insurable risk, regulatory compliance issues, transparency, conflict of interest, knowledge to protect the customer and all parts of a fraudulent transaction, ethics, professional liability, handling causation of insurance consumers, various issues from legal framework.
- Level C: Development of individual skills and competences for effective communication, pre- and intra-contractual, with the customer and the service provided, recognition of the profile (risk) of the client and assessment of consumer needs, sales methods and techniques, business organization and management, general and specific knowledge on financial matters.
In addition, SQLearn undertakes the development of an e-learning course based on the available digital material of each company for Level A: Products that the trainee promotes on the market, their original private-insurance features, as well as tax, social security, investment and other issues concerning the consumer.
E-learning services certified according to ISO 9001: 2015
SQLearn is certified by TUV AUSTRIA HELLAS to provide e-learning services according to ISO 9001: 2015.